Privacy Policy
Last updated: April 8, 2026
1. Information We Collect
We collect information you provide directly — including your name, email address, firm name, and payment details when you sign up for Verbum. We also collect information from visitors to your Verbum-hosted website through lead capture forms, including contact names, email addresses, phone numbers, and case descriptions submitted by prospective clients.
2. How We Use Your Information
We use the information we collect to provide and improve the Verbum service, process payments, communicate with you about your account and service updates, route leads to your firm, and comply with legal obligations. We do not sell your personal information or your clients' information to third parties.
3. Lead Data and Attorney-Client Relationships
Information submitted through lead capture forms on your website is routed to you as the subscribing attorney. Verbum acts as a data processor for this information. You, as the attorney, are responsible for handling prospective client communications in accordance with your jurisdiction's rules of professional conduct, including rules around confidentiality and advertising.
4. Cookies and Analytics
Verbum uses cookies and similar technologies to operate the service, remember your preferences, and understand how visitors interact with your website. We may use aggregate, anonymized analytics data to improve the platform. You can control cookie settings through your browser preferences, though disabling cookies may affect service functionality.
5. Third-Party Services
Verbum integrates with third-party services including payment processors, hosting infrastructure providers, and review platforms. These services have their own privacy policies and data practices. We share only the minimum information necessary to deliver the Verbum service and select partners who meet our data protection standards.
6. Data Retention
We retain your account information for as long as your subscription is active and for 30 days after cancellation to allow for data export. Lead data collected on your behalf is retained for the duration of your subscription. You may request deletion of your data at any time by contacting support@verbumlaw.com.
7. Security
We take reasonable technical and organizational measures to protect your data, including SSL encryption for all data in transit and encryption at rest for sensitive fields. No system is completely secure; we encourage you to use strong passwords and notify us immediately if you suspect unauthorized access to your account.
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete personal information we hold about you. To exercise these rights, contact us at support@verbumlaw.com. We will respond within 30 days. We do not discriminate against users who exercise their privacy rights.
9. Contact
If you have questions or concerns about this Privacy Policy, please contact us at support@verbumlaw.com. We are committed to resolving privacy inquiries promptly and in good faith.